SMS Privacy Policy
Introduction
Respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how it is used, and the choices you have regarding your information.
This Privacy Policy applies to all services, websites, applications, and SMS/text messaging programs operated by.
Information We Collect
Personal Information
- Name
- Mobile phone number
- Email address
- Company name
- Service-related information
- Account-related information
- Communication preferences
Technical Information
- IP address
- Browser type
- Device information
- Website usage information
- Message delivery and interaction data
SMS Messaging Information
When users opt into SMS communications, we may collect:
- Mobile phone numbers
- SMS opt-in status
- SMS consent records
- Message history
- Carrier delivery information
- HELP and STOP response records
How We Use Information
Uses collected information for the following purposes:
- Providing requested services
- Sending operational or service-related communications
- Delivering SMS notifications and alerts
- Customer support and troubleshooting
- Appointment and scheduling coordination
- Security and fraud prevention
- Service improvement and internal analytics
- Maintaining compliance with legal and carrier requirements
SMS Communications
SMS messages sent by may include:
- Operational notifications
- Service updates
- Appointment reminders
- Project coordination messages
- Account-related alerts
- Verification messages
- Customer support communications
Message frequency varies based on user activity and service usage.
Message and data rates may apply depending on the user's mobile carrier plan.
Users may opt out at any time by replying STOP to any SMS message.
Users may request assistance at any time by replying HELP to any SMS message.
Information Sharing Policy
Does not sell, rent, trade, or share personal information, phone numbers, or SMS consent data with third parties for marketing or promotional purposes.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Information may only be shared in the following limited circumstances:
- With service providers performing operational functions on behalf of
- When required by law, regulation, subpoena, or legal process
- To protect the rights, property, or safety of , users, or others
- During legitimate business restructuring or acquisition processes
Any authorized service providers are required to maintain the confidentiality and security of personal information.
Data Security
Implements reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Data Retention
Personal information and SMS consent records may be retained for operational, legal, compliance, and auditing purposes for as long as reasonably necessary.
User Rights
Users may request to:
- Access personal information
- Correct inaccurate information
- Update communication preferences
- Request deletion of personal information where permitted by law
Third-Party Services
Our services may use third-party providers for operational support, infrastructure, analytics, communications, and hosting services. These providers are only authorized to use information as necessary to perform services on behalf of.
Children's Privacy
Services provided by are not directed toward children under the age of 13. does not knowingly collect information from children under 13 years of age.
Changes to This Privacy Policy
Reserves the right to modify this Privacy Policy at any time. Updates will be posted to this page with an updated effective date.